FAQs
Questions? We've Got You.
Planning a day out, a weekend stay or a celebration? Here’s everything you need to know before you arrive at Chihera, from check-in times and what’s included to what to pack for a hike.
Can’t find your answer? Contact us and we’ll help you sort the details.
What you need to know Before Your Stay
Four ways to stay, breakfast included, and check-in from 2 PM. Here's what to expect when you spend the night at Chihera.
There are currently four ways to stay at Chihera with more villas and suits being added in the near future. Chihera Villa sleeps up to 6 guests. The Owner's Suite and the Ambrose Suite are private ensuite rooms for 2. We also have 10 outdoor tents, each for 2 guests. Each one can be booked on its own.
Every overnight stay includes breakfast, the swimming pool, the VIP area (VIP bar, lounge and deck), Wi-Fi, parking, and tea and coffee. Other activities, such as mini golf and quad biking, are paid separately and can be added when you book.
The Villa has 3 bedrooms, 2 bathrooms, a kitchen, a lounge, a dining room and its own gazebo. It's ideal for families and groups of friends.
Both suites have one bed and a private ensuite bathroom, plus a TV with DStv and a mini fridge.
Each tent comes with a bed and bedding, camping chairs, a table and a bonfire. Toilets and outdoor showers are close by. Towels aren't provided, so please bring your own.
Check-in is from 2:00 PM and check-out is by 10:00 AM. Early check-in and late check-out are available on request.
No. You can stay for just one night.
Yes. A 50% deposit confirms your booking, and the balance is paid at check-in.
Good to Know Eat & Drink
Traditional Zimbabwean dishes, pizza, a full bar and prices you can see up front. Here's how dining works at Chihera.
Yes. Our restaurant serves traditional Zimbabwean dishes, pizza and familiar favourites, and there's a full bar for drinks.
Yes. Breakfast is included with every accommodation and is served from 7:00 AM to 10:30 AM, unless we let you know otherwise.
You can find the full menu with prices on our Eat & Drink page, so there are no surprises.
You can find restaurant hours on our Eat & Drink page, so you can plan accordingly.
Walk-ins are welcome. For groups of 8 or more, we recommend booking a table in advance.
Yes, we offer vegetarian options. Overnight guests can tell us about dietary needs when they book.
Outside food isn't permitted. Overnight guests are welcome to bring their own drinks.
Yes. Get in touch about group dining for celebrations, school visits, corporate events and other gatherings.
We accept cash (USD), card, EcoCash and bank transfer.
Before You Play Experiences
There's no entry fee and plenty to do. Here's what's included, what to bring and what to book ahead.
Hiking and cave visits, quad biking, swimming, mini golf, basketball, snooker and darts, a kids' play area, a jumping castle, and gardens and picnic spots. See a list of all activities here.
Yes. There's no entry fee, so you're welcome to come for the day.
Swimming $5 per hour (complimentary for overnight guests)
Quad bikes: $5 each
Mini golf: $5
Snooker: $1 two tokens
Hiking: $3 per person
For a full list of pricing, please contact us.
We recommend booking ahead. Overnight guests can add activities when they book their stay.
Riders must be at least 5 years old, accompanied by adult or Chihera staff member. Every rider signs a waiver before riding, and riders under 18 need a parent or legal guardian to sign a consent form.
Yes. Our guided hike and cave visit takes about 30 minutes and isn't difficult. Wear comfortable clothes and shoes with good grip.
Yes. Children must be supervised by a parent or guardian at all times, including at the pool, play area and jumping castle.
Towels aren't provided, so bring your own. Pack swimwear if you plan to swim, and comfortable clothes and shoes with good grip if you're hiking.
Planning an Event? Events & Celebrations
We take care of catering, décor and entertainment, and we'll send your quote within 24 hours. Here's what to know before you book.
Weddings, engagements, anniversaries, birthdays, corporate events and conferences, team building, school and university trips, church and community gatherings, ladies' events and picnics, and retreats.
It depends on the type of event and the setup you need. Tell us about your plans and we'll recommend the best space for your group.
Yes. Chihera can accommodate up to 30 overnight guests across the Villa, both suites and the tents.
No. Chihera provides catering, décor and entertainment for all events, so everything is handled in one place.
Please book at least 2 weeks ahead.
Fill in our event proposal form with your date, guest count and plans. Our team will get back to you within 24 hours.
VIP, Explained VIP Experience
A private pool, lounge and gardens, included for overnight guests and open to day visitors. Here's how VIP access works.
It gives you access to Chihera's more private spaces: a private swimming pool, the VIP lounge and bar, the deck, private gardens and chill spots, and the picnic garden.
Yes. All overnight guests get access to the VIP area.
Yes. Message us on WhatsApp before your visit to check availability.
For day visitors, there's a minimum spend of USD 25 per person.
The VIP area can host groups of up to 50 people.
No. Guests of all ages are welcome.
Chihera Travel & Getting Here
We're about 142 km from Harare, with free parking when you arrive. Here's what to know before you set off.
Chihera is at Kanyongo Business Centre in Mutoko, Zimbabwe, about 13 km from Mutoko centre.
Chihera is about 142 km from Harare.
The closest airport is Robert Gabriel Mugabe International Airport in Harare.
Yes. Free parking is available for all visitors.
We don't offer transport at the moment, so please plan your own way here.
Yes, Wi-Fi is available.
Yes. Guests from anywhere can book online.
Visa requirements depend on your nationality. Please check the latest requirements online with Zimbabwe's official immigration authorities before you travel.
September to February is the best time to visit Chihera.